Tom and Terry BV, located at Keizersgracht 241 1016 EA Amsterdam, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:

Keizersgracht 241 1016 EA Amsterdam

[email protected]

Personal data that we process

Tom and Terry BV processes your personal data because you use our services and/or because you provide these data to us by yourself. Below you will find an overview of the personal data we process:

- First and last name

- Gender

- Date of birth

- Address

- Telephone number

- E-mail address

- IP address

- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone

- Location

- Information about your activities on our website

- Internet browser and device type

Special and/or sensitive personal data that we process

Tom and Terry BV processes the following special and/or sensitive personal data from you:

- data of persons under the age of 16

Our website does not intend to collect data about website visitors who are under the age of 16 unless they have parental or guardian permission. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in the online activities of their children in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at [email protected] and we will delete this information.

For what purpose and on what basis we process personal data

Tom and Terry BV processes your personal data for the following purposes:

- Handling your payment

- Sending our newsletter and/or advertising brochure

- To call or e-mail you if necessary to carry out our services

- To inform you about changes to our services and products

- Offer you the opportunity to create an account

- To deliver goods and services to you

- Tom and Terry BV analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.

- Tom and Terry BV follows your surfing behavior on various websites with which we tailor our products and services to your needs.

How long we keep personal data

Tom and Terry BV does not store your personal data longer than is strictly necessary to realize the goals for which your data are collected. The data are then erased when they are no longer needed for the purposes for which your data were collected, unless there is a legal obligation that requires longer retention (such as the seven-year fiscal retention obligation for payment data).

Sharing personal data with third parties

Tom and Terry BV does not sell your data to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Tom and Terry BV remains responsible for these processing operations.

Cookies, or comparable techniques, that we use

Refer to our Cookie Statement at this link: Cookie Statement.

View, adjust or delete data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Tom and Terry BV and you have the right to data portability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to [email protected]. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your ID photo, MRZ (machine readable zone, the strip with numbers at the bottom of the ID), ID number and citizen service number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Tom and Terry BV would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link: Dutch Data Protection Authority

How we protect personal data

Tom and Terry BV takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or [email protected].

Changes to this privacy statement

We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes.

06 april 2020